SHIPPING POLICY
HOMEWARES SHIPPING RATES
We now offer free shipping on all homeware orders above a specific threshold. The total order, excluding freight must be over the threshold for free shipping. This does not include express post shipping.
AUSTRALIA
Standard Shipping Flat Rate AU$15 or FREE for orders over AU$150
Express Flat Rate AU$30
INTERNATIONAL
New Zealand Standard Flat Rate NZ$25 or FREE for orders over NZ$200
United States Standard Flat Rate US$30 or FREE for orders over US$250
Canada Standard Flat Rate CA$35 or FREE for orders over CA$300
Other Regions Standard Rate Your shipping will be automatically calculated at check-out.
Express Rate Please request a quote by emailing sales@homudesign.com.au or using our online form.
FURNITURE + BULKY ITEMS SHIPPING RATES
AUSTRALIA Standard Shipping Flat Rate AU$250
INTERNATIONAL Please request a quote by emailing sales@homudesign.com.au or using our online form.
DISPATCH AND DELIVERY TIMES
Orders are processed Monday through Friday (excluding public holidays). Orders received will be dispatched within 2-4 business days. Our team endeavours to dispatch orders as quickly as possible, however slightly longer processing times may occur during peak periods. A dispatch confirmation email with tracking details will be sent. Delivery times are managed by our delivery partner, but if you require assistance or have questions, please contact us and we will follow up for you.
ESTIMATED DELIVERY TIMES
Standard Shipping 4 -14 Business Days
Express Shipping 1-3 Business Days
Estimated delivery times may vary based on country and locality.
Hōmu Design is not responsible for delays in shipping that include but are not limited to the following: customs delays, natural occurrences, air / ground transportation strikes / delays or transfers to international carriers.
DUTIES AND TAXES
Please be aware that any items shipped internationally may incur additional fees and duties levied by customs. As the recipient of the item, you are responsible to pay any of the taxes and duties levied by the country you are shipping to. Your package will not be released from custom until these payment are made. HŌMU is unable to advise how much these duties will cost, please ensure you are aware of these fees before you make your purchase.